Terms and Conditions of Use

Acceptance and Changes By using our website and making purchases at Zizara, you agree to all of our policies and these terms, including:

• Consumer rights guaranteed by UK law, respecting applicable international and local standards.

• Product warranty as described, and our responsibility for defects as required by law.

• Exemption from liability for damages caused by improper use or modification of products.

• A prohibition on using the website for illegal or fraudulent purposes, or in a way that violates the rights of third parties.

We reserve the right to change or update these policies and terms from time to time, while always aiming for transparency. Changes take effect once posted on this page, and the most recent version always prevails.

Customer Responsibilities

• Provide accurate and up-to-date information when ordering.

• Review product descriptions carefully before purchasing.

• Report any problems within the legal deadlines set out in our Return and Refund Policies.

• Use products as instructed.

Limitations of Liability

• Our liability is limited to the value of the product purchased.

• We are not liable for damages caused by improper use or modification of products.

• We do not cover indirect, lost-profit, or consequential damages.

• We do not guarantee fitness for any purpose not explicitly stated by us.

• Nothing in these terms limits or excludes any liability that cannot lawfully be limited or excluded under UK law, including liability for death or personal injury caused by negligence, or for fraud.

Intellectual Property

• All images, text, and designs on this site are protected by copyright.

• The "Zizara" name and branding are protected. Unauthorised use may be subject to legal action.

• Customers may use our product images only for authorised resale purposes, with our prior written permission.

Governing Law and Disputes

• These terms, and any dispute arising from your use of this website or purchases made through it, are governed by the laws of England and Wales.

• We encourage customers to first attempt an amicable resolution with our support team before pursuing formal action.

• Nothing in this clause removes or reduces any statutory right you have as a consumer to bring proceedings in the courts of the country where you live, where applicable UK consumer protection law grants you that right.